Oakley Coaching articles, coaching tips, news and events

How to get back on track after a business blip

No matter how prepared you are in business (and life) there’s still something that may cause an intermittent blip on your business. Whether you are an online or offline business there’s...

Negative reviews: Communication strategies to support your healthcare clinic

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Done is better than perfect!

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Helping patients choose wisely

A new article in the BMJ today titled “Helping patients choose wisely”, which is part of a drive to tackle the current overreliance on medication and other expensive interventions and help...

Podcast: Managing stress for you and your patients

We all know the importance of managing stress in our patients, and the overwhelming body of research out there linking stress to chronic disease highlights the need to discuss this with our patients....

Podcast: Building rapport with your patients… and why you should never ask why!

In this podcast Rhiannon and Philippa share some coaching skills to help you empower your patients to take responsibility of their own health care, and build rapport quickly in the treatment room. The...

Podcast: Building Credibility in yourself and your practice

Credibility is vital for a practitioner, and we know the degree of credibility your patient has in you may impact on their outcomes from care. Building credibility is a process that takes time, but...

Podcast: Five Ways to advance your clinic

In the second episode of the Oakley Coach podcast, coaches Rhiannon and Philippa discuss the five simple ways you can move your practice forward in the next 24 hours. Covering areas such as first impressions...

Offers and Discounts in Health care

Let’s talk about giving out offers and heavily discounted treatments in the health care environment. If someone told you they could give you an x-ray, full body scan, and spinal manipulation treatment...

When doctors get annoyed with empowered patients

Have you ever been annoyed with a patient that ‘knows-it-all’? Can patients know too much? How can being empowered help or hinder the relationship? Apparently there’s a training programmed...