Experienced clinicians, coaches and mentors.
Rhiannon and Philippa Oakley are leading authorities and internationally renowned speakers in the field of health coaching, communication skills and inclusivity awareness for healthcare professionals and organisations
We provide coaching, mentoring and consultancy services to healthcare professionals across all specialties, and to healthcare organisations of all sizes.
We believe that effective, patient-centred communication is the cornerstone of healthcare, and are passionate about supporting individuals and organisations to improve and empower their interactions
We work with all types of health care organisations, academic institutions and the NHS to deliver training on person-centred communication skills and inclusivity awareness, designed with practitioners in mind. If your organisation would like to benefit from our expertise, please contact us for more information, we would love to hear from you.
MA, CEC, C. Dir., CCA CEO
Canadian Chiropractic Association
“The CCA is pleased to collaborate with Oakley Coaching to offer this innovative course to members across Canada. Our aim with our diversity, equity and inclusion strategy is to foster an inclusive and accepting culture, confront discrimination and be more aware and responsive to the needs of diverse groups. We continually look at new courses and training that would benefit our members and felt this course would be a valuable and important addition to our offering.”
“An outstanding learning and development session today from Oakley Coaching to empower Isle of Wight NHS Trust to deliver quality improvement in transforming outcomes for our LGBTQ+ Island community.
This LGBTQ+ development seminar was one of the best I have come across. Thank you so much for your time and expertise, the feedback has been phenomenal.
Absolutely and strongly recommend your services to any organisation.”
Equality, Diversity & Inclusion Education, Training and Development (ETD)Isle of Wight NHS Trust
“The Oakley Coaching seminar was warmly received and the feedback has been fantastic. It’s without doubt put LGBTQ+ healthcare firmly on our agenda and we can use the recording as an ongoing resource, which will help us continue on our journey to become a CQC ‘Outstanding’ organisation.
I think having the expertise of Philippa has helped us all to address the subject with confidence. With the addition of Oakley Coaching’s lived-experience and Philippa being a healthcare professional herself really validates the training and gives a far deeper insight into the issues our LGBT+ community have experienced.
We have an exciting ongoing project with Rhiannon and Philippa to continue to improve the experience we provide to our LGBT+ patients, our staff and our Island Community. I’m looking forward to expanding on our learning and training with Oakley Coaching.”
“We invited Rhiannon and Philippa to speak at the BCA Autumn conference after seeing their seminar at the COPA series in London. We pride ourselves on the quality of speakers and CPD we provide to our members and Oakley Coaching delivered a highly professional and informative talk with captivating stories from clinical practice. Our members commented that their presentation was full of valuable content that would be of enormous benefit to them, and we would be pleased to invite Oakley Coaching to speak at future BCA events. The BCA is always proud to see our members achieving in various ways and we are delighted to see Philippa and Rhiannon delivering such high quality CPD.”
Join the Confident Clinicians Academy – Communications skills Programme starting March 2022.
LGBTQ+ Equality, Diversity and Inclusivity Consultancy for private clinics, the NHS and public sector healthcare organisations.
At the heart of our work are communication skills, not only do we provide a myriad of options of learning with us, we really love to work with individuals to help you grow. Our clients love working with us so much they will generally be working through a self-led training course and be working with us on their personal coaching programme at the same time.
We don’t believe in a one-size-fits-all approach and pride ourselves on delivering a highly personalised coaching experience, where you’ll benefit from our personal experience and knowledge of starting, growing and expanding a patient-centred practice. You’ll be working with two people who are completely focused on helping you achieve your vision for success.
We work with clinicians across all health-case professions, providing one-to-one coaching for those looking to develop as an individual, and we also provide small group coaching for your team. You’ll be treated with consideration and consistency throughout your experience with us, as we work to get to know you, your business and your ambitions.
Dr. Ayla Azad, DC
MBA, CCA CXO
Canadian Chiropractic Association
“We wanted to help provide training to members who wish to create inclusive environments for LGBTQ+ patients. By taking the time to complete this training, clinicians will be better equipped to provide enhanced patient care in their offices. Understanding the needs of the LGBTQ+ community through continuing education will help clinicians continue to create safe spaces for all.”
“Philippa Oakley delivered a seminar for members of the Royal College of Chiropractors focusing on communicating with patients in pain, incorporating health coaching and motivational interviewing techniques. We were pleased to be able to facilitate a seminar on this topic for our members given the importance of incorporating these skills into patient care. The feedback from our delegates was that the event was highly engaging and informative, with skills that were relevant and immediately applicable to practice.”